Legal

Terms & Conditions

These terms apply to the Benachat WordPress plugin and this website. By downloading or using Benachat you agree to them.

1. Licence

Benachat is free software released under the GNU General Public License v2 or later. You may use it on any number of sites, study it, modify it and redistribute it under the same licence. The Benachat name and logo remain the property of Benapole.

2. Your responsibilities

  • You are responsible for the content you train the bot on and for the answers it gives your visitors.
  • You must hold the rights to any material you import into the knowledge base.
  • You must keep your own AI provider API keys secure and comply with that provider's terms.
  • You must not use Benachat to generate unlawful, deceptive, hateful or infringing content, or to impersonate a person without disclosure.

3. Third-party AI providers

Benachat does not include AI capacity. Messages are sent from your server to the provider you connect (for example Groq, OpenAI, Anthropic, OpenRouter or a custom endpoint) using your own key. Their pricing, availability, data handling and content policies govern that part of the service. We are not responsible for provider outages, rate limits or charges.

4. No warranty

The plugin is provided “as is”, without warranty of any kind, express or implied, including merchantability and fitness for a particular purpose. AI answers can be inaccurate; always review the bot before relying on it for medical, legal, financial or safety-critical information.

5. Limitation of liability

To the maximum extent permitted by law, Benapole is not liable for any indirect, incidental or consequential damages, lost profits, lost data, or provider costs arising from the use of, or inability to use, Benachat.

6. Updates and changes

We may release updates that change or remove features, and we may update these terms. The current version is always published on this page. Continued use after a change means you accept the updated terms.

7. Contact

For questions about these terms, reach us through benachat.avapole.com.